Resetting a forgotten password
Request a reset link from the sign-in page.
1 min read · Updated Aug 22, 2026
On the sign-in page, select Forgot your password? and enter the email address on your account. We email you a link to set a new one.
The link has expired
Reset links are deliberately short-lived. If yours has expired, request a new one — the most recent link is the only one that works.
No email arrived
Check spam, and confirm you used the address the account was registered under. If you are not sure which address that was, contact us.
Changing a password you still know
Community seekers can change it from their profile page. Business users change it under Account Settings in the business portal.
Still stuck?
Tell us what you're trying to do and we'll point you in the right direction.
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