Choosing which team member appears on your listing

Your listing shows one Community Expert at a time in the sidebar. You control which one under Team Members.

The three modes

• Sort order — always shows the first team member in your list. Use this when one person should own all inbound contact.
• Round robin — rotates through the team in turn, so inquiries spread evenly.
• Random — picks someone at random on each page view.

Which to choose

If you have a single sales lead, use sort order. If several people share inbound duty and you want fair distribution, round robin is the most predictable. Random is best when you simply want variety and do not care about balance.

Changing the fixed person

In sort order mode, reorder your team members so the person you want appears first.