Downgrading a community plan

Downgrades are self-service, from Account Settings → Plan. Choose the community and select the lower plan.

When it takes effect

A downgrade is scheduled for that community's anniversary date rather than applied at once. You keep everything you paid for until then.

There is no refund

Because you keep the higher plan for the rest of the term you already paid for, downgrading does not produce a refund.

What you lose, and when

On the anniversary, the badge and any plan-gated advertising for that community stop. Block or banner ads that need a higher plan will no longer run.

Changing your mind

A scheduled downgrade shows as a banner on the plan page for that community. Contact us before the anniversary if you want it cancelled.